Frequently Asked Questions

  • We provide a complete range of property services, including general maintenance, fire protection surveys, remedial works, and reactive call-outs. Whether it’s a domestic repair or a large-scale compliance project, we can help.

  • Yes, we do. We regularly support private homeowners, landlords, housing associations, businesses, and managing agents. No matter the size or complexity, we approach every job with professionalism and care.

  • A Fire Protection Survey assesses the passive fire safety elements of a building—such as fire doors, compartmentation, and fire stopping. You’ll receive a clear report with photos, findings, and recommended actions.

  • The Golden Thread is a digital record of a building’s safety-related information. We support this by logging every job, recording who did what, and providing documented evidence—giving you full traceability and peace of mind.

  • Yes. For all relevant work, we provide a digital report with before-and-after photos, compliance notes, and any required certificates or findings.

  • Our general maintenance services include small plumbing and electrical repairs, lighting, carpentry, painting, gutter clearing, waste removal, jet washing, and more. We cover the small jobs that keep your property running smoothly.

  • We do. If you have an urgent issue, get in touch and we’ll do our best to respond promptly, depending on location and availability.

  • We’re based in Essex and work across surrounding areas. We also offer nationwide service depending on the job type and scale.

  • Yes, fully. Our team is experienced, qualified, and fully insured. All fire safety services are carried out in line with UK regulations and industry best practice.

  • Use our Contact page, call us on 07590 989 776, or email proguardfm@outlook.com. Alternatively, fill in our contact form and we’ll get back to you shortly.